Returns & refunds

90-day return window

Email [email protected] within 90 days of delivery to request a return. Include your order reference and the items you would like to return.

Used horns, packaging and deductions

Used horns may be returned within 90 days of delivery. The original packaging is required.

We do not charge a restocking fee. Deductions may apply if items are missing from the package or the horn has scratches or other damage.

Return shipping

You are responsible for arranging and paying for return shipping. Contact us for return instructions before sending an item. The business mailing address below is not an instruction to send an unarranged return.

Refund requests

We process your refund within 5 days after receiving your returned item.

We will review your return and confirm the refund details with you. If an item arrives damaged, incorrect or has a fault, include a description and photos with your support request so we can review the issue.

This policy does not limit rights you may have under applicable law.